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Returns and Exchanges

As a small company committed to reducing our carbon footprint, we want to avoid returns as much as you do.

Therefore, if you are at all uncertain about your product, color, material, size, etc. please contact us. We are always happy to help you make the right choice.

However, we also understand that sometimes returns are inevitable.

Returned/ Exchanged items must comply with our returns policy below:

  • We  are only able to process returns and exchanges within 14 days from the date you received the item.
  • All items must be returned unworn and in the same condition as it was received, with all original tags attached.
  • If you’re exchanging a product or receiving store credit then return shipping is 100% free.
  • If you are returning an item for a refund we charge a flat $5 return shipping fee for each item ordered.
  • Certain items such as lingerie, socks, beauty products, and jewelry may not be eligible for return due to hygiene reasons. If so, it will be clearly stated within the product description.
  • Some sale items may be final sale. If this is the case, it will be clearly stated within the product description.

If you have any questions or would like to get in touch, please contact us at support@shopalare.com